The following programs and services are funded by the Area Agency on Aging with federal, state, and local funds. WIAAA provides some direct services but other services are provided by local community organizations. 

The Agency serves adults 60 years of age and older, caregivers, and adults with disabilities in ten counties in western Illinois:
Bureau, Henderson, HenryKnox, LaSalle (Upper LaSalle and Lower LaSalle), McDonoughMercerPutnamRock Island, and Warren. 

For more information on the following programs and services, contact WIAAA at
309-793-6800 OR 1-800-322-1051

Services by County

Bureau County

Henderson County

Henry County

Knox County

Lasalle County

McDonough County

Mercer County

Putnam County

Rock Island County

Warren County

Adult Protective Services


  • Advocate at local, state, and federal levels for seniors and aduts with disabilities

Aging and Disability
Resource Center
  • Referrals
  • Services available for seniors and persons with a disability ages 18-59
  • Answers to locating resources

Community Care Program
In-Home Services
Computer Lab
  • Help older adults gain knowledge and confidence in working with computers
  • Open every Tuesday
    10:00am - 12:00pm

Family Caregiver Support Program


Grandparents and Other
Relatives Raising Children
Information and Assistance
  • Referrals
  • Services available for seniors
  • Answers to locating resources

Legal Assistance
  • Provided through Prairie State Legal Services
  • Bureau, Lasalle, and Putnam Counties
    1021 Clinton St. Ottawa, IL 61350
    (815) 434-5903 or (800) 892-7888
  • Rock Island, Henry, and Mercer Counties
    1600 Fourth Ave, Suite 200, Rock Island, IL 61201
    (309) 794-1328 or (800) 322-9804
  • Mcdonough, Knox, Henderson, and Warren Counties
    311 East Main St, Suite 302, Galesburg, IL 61401
    (309) 343 2141 or (800) 331-0617
Living and Learning
Educational Series
  • Free educational workshops held in the spring and fall
  • Topics of interest for seniors, caregivers, and
    persons with disabilities

Matter of Balance
  • Award-winning, evidence based practice program designed to manage falls and increase activity levels

  • WIAAA offers A Matter of Balance Program to seniors age 60 and older who experience concerns about falling

  • For more information, click here

Options Counseling
  • Assistance for adults and caregivers thru an independent decision support process to determine community based care choices
  • The individuals circumstances, needs, preferences and values are the foundation of this service

Senior Health Assistance Program & Benefit Access
  • Assistance with benefit applications: Medicaid- Medicare Savings Programs (QMB, SLMB, QI-1), Benefit Access- Seniors and Persons with Disabilities Free Transit Ride and License Plate Discount

Senior Health Insurance
  • Counseling
  • Medicare information and assistance
  • Medicare enrollment assistance

Senior Medicare Patrol (SMP)
  • Empowers consumers to prevent healthcare fraud

  • Staff and volunteers help people with Medicare and Medicaid to:
    1) PROTECT themselves from Medicare & Medicaid fraud, waste, and abuse
    2) DETECT Medicare & Medicaid fraud, waste, and abuse
    3) REPORT Medicare & Medicaid fraud, waste, and abuse

  • For up to date SMP Fraud Alerts- please visit our Facebook page