Western Illinois Area

Agency On Aging


Please contact us to learn more about volunteering for these programs.

Matter of Balance

Logo for the Matter of Balance tagline with a blue outline of a person over a green background and the tagline Managing Concerns About Falls

WIAAA offers the A Matter of Balance Program to seniors age 60 and older who experience concerns about falling. A Matter of Balance is an award-winning, evidence based practice program designed to manage falls and increase activity levels.

The program teaches how to:

Click here for more information on becoming a trained Matter of Balance coach
Complete a Volunteer Application

Senior Health Insurance Program (SHIP)Icon for the Senior Health Insurance Program that shows a red ship sailing on blue water

Our certified SHIP Counselors offer one-on- one counseling and assistance for Medicare, Medigap, Medicare Advantage, and other related aging and disability health insurance options. SHIP counselors also provide information and assistance for beneficiaries with limited income to apply for benefit programs, such as Extra Help, Medicare Savings Programs (QMB, SLMB, QI-1), and prescription assistance programs. We are here to educate, advocate, counsel and empower Medicare beneficiaries to make informed healthcare decisions to meet their needs.

If you are interested in becoming a SHIP Counselor, complete a Volunteer Application

Senior Medicare Patrol

Logo for the Illinois Senior Medicare Patrol program showing two people stretching with stars above them

The Senior Medicare Patrol empowers consumers to prevent healthcare fraud.

Staff and volunteers help people with Medicare and Medicaid to:

  1. PROTECT themselves from Medicare & Medicaid fraud, waste, and abuse
  2. DETECT Medicare & Medicaid fraud, waste, and abuse
  3. REPORT Medicare & Medicaid fraud, waste, and abuse

Click here for more information on becoming an SMP volunteer
Complete a Volunteer Application