Our Mission & Vision

Western Illinois Area Agency on Aging (WIAAA) empowers and supports older adults, adults with disabilities, and their caregivers by providing quality services, resources, and opportunities to maintain independence and elevate quality of life.

Our vision is to lead a network of community agencies to provide accessible, coordinated services for older adults and adults with disabilities to have independent and dignified lives.

About WIAAA

WIAAA is one of 13 area agencies on aging in the state of Illinois. We were founded in 1974 under an amendment to the Older Americans Act of 1965, which was created to help older Americans live in their homes safely and with dignity as long as possible by providing appropriate services and supports.

We are an Aging and Disability Resource Center (ADRC) and provide direct services primarily in Rock Island County. To find out more about our ADRC services, visit our ADRC page.

We receive federal, state, and local funding, which allows us provide a wide range of services. We provide funding to a network of aging and disability service providers in our ten-county area, which includes Bureau, Henderson, Henry, Knox, LaSalle, McDonough, Mercer, Putnam, Rock Island, and Warren.

The following services are available in all ten of our counties:

  • A Matter of Balance: Falls Prevention Program

  • Adult Protective Services

  • Alzheimer’s Disease & Related Disorders Supportive Gap-Filling

  • Benefit Access (Rides Free & License Plate Discount)

  • Comprehensive Care Coordination

  • Congregate Meals

  • EngAGED: Reducing Social Isolation

  • Family Caregiver Support & Counseling

  • Grandparents Raising Grandchildren Support & Counseling

  • Home Delivered Meals

  • Homemaker Services

  • Information & Assistance

  • Legal Services

  • Long-Term Care Ombudsman

  • Medicare Savings Program (MSP) & Low-Income Subsidy (LIS)

  • Options Counseling

  • Respite Services

  • Senior Health Insurance Program (SHIP) Counseling

  • Stress Busting: Caregiver Support Program

  • Supplemental Services

  • Transportation Services

We achieve our mission and vision through our core values.

Accountability – We pride ourselves on being excellent stewards of federal, state and private resources.

Advocacy – We work to ensure home- and community-based services are available to the people in our community.

Ethics & Integrity – We maintain consistent professionalism, honesty, respect, and compassion while serving the needs of our clients. We always aim to be responsive to the needs of everyone in our planning and service area regardless of race, ethnicity, gender, and sexual orientation. We are committed to creating and implementing programs that are inclusive, aware of cultural differences, and treat all people with respect. We strive to cultivate an organizational culture that values all people.

Flexibility – We remain vigilant and responsive to an ever-changing world, and we strive to adapt to changes in business landscapes, shifts in funding resources, and the expansion of the population we serve.

Leadership – We have established a standard of excellence in advocacy and service delivery through effective collaboration.

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